- geral@fatorele.com
- +351 967212904 (Chamada para rede móvel nacional)
- Rua do Outeiro nº6, 3100-702 São Simão de Litém - Pombal
Effective Date: June 20, 2025
This Privacy Policy describes how Fatorele – Digital Arts (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website at www.fatorele.com (the “Site”) and interact with our services (e.g., requesting a quote, contacting us).
This Privacy Policy is governed by and construed in accordance with the laws of the United States and the State of Florida, without regard to its conflict of law provisions. Although we are based in Portugal, we offer services to U.S. customers in compliance with applicable U.S. privacy laws.
We collect information that can directly or indirectly identify you (“Personal Information”), including but not limited to:
Contact & Account Information: When you request a quote or fill out a contact form, we collect your name, email address, and any additional details you choose to provide (e.g., company name, tax information for business purposes).
Usage Data: We automatically collect technical information about your interactions with our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and access timestamps.
Marketing Preferences: We collect your preferences regarding receiving marketing and promotional communications.
We use your Personal Information for the following purposes:
To Provide Services & Respond to Inquiries: To process your requests for quotes, respond to questions, and communicate about services (e.g., website development, online store creation, social media design).
For Marketing & Promotions: To send promotional content and updates about our services, based on your consent or our legitimate interest.
To Improve Our Services: To understand how users interact with our Site, improve performance, and develop new services.
For Business Operations: For internal purposes like accounting, legal compliance, and record-keeping.
To Maintain Security: To protect our Site and systems from unauthorized access or malicious activity.
We do not sell your Personal Information. We may share your data in limited circumstances:
With Service Providers: Including hosting, email delivery, analytics, and customer support providers — all under strict confidentiality obligations.
For Legal Compliance: If required by law or in response to lawful requests by public authorities (e.g., court orders).
In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Your Consent: We may share your data with third parties when you give us explicit permission.
You have the following rights regarding your Personal Information:
Access & Correction: You may request to view or update the information we hold about you.
Opt-Out of Marketing: You can unsubscribe from marketing emails at any time via the link provided or by contacting us at geral@fatorele.com.
Request Deletion: You may request deletion of your data, except where we are legally obligated to retain it.
Cookies: You can manage cookie preferences via your browser settings.
We use cookies and similar technologies (e.g., web beacons, pixels) to:
Remember your preferences.
Analyze site usage and performance.
Deliver relevant content and advertisements.
Some third-party tools like Google Analytics or Meta Pixel may also set cookies on your device.
We implement reasonable technical and organizational measures to safeguard your Personal Information. However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our Site and services are not intended for children under 13. We do not knowingly collect Personal Information from minors. If you believe we have collected such data, please contact us so we can delete it.
Some web browsers may transmit “Do Not Track” signals. Our Site does not currently respond to these signals.
We may update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of the Site after changes signifies your acceptance.
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us:
📧 Email: geral@fatorele.com
We are committed to protecting your privacy and ensuring your experience with Fatorele is secure and transparent.
